Refund Policy

Frontiers in Humanities and Social Research strives to provide a seamless experience for our authors and subscribers. We are committed to fairness and transparency in all our financial transactions. This refund policy outlines the circumstances under which refunds may be issued and the process for requesting them.

1. Author Fees

  • Article Processing Charges (APCs):

    • Refunds will not be issued after an article has been accepted and the APC has been paid. This is due to the administrative and editorial work already undertaken.
    • If a payment is made in error, or the manuscript is withdrawn before acceptance, a full refund will be provided, minus any transaction fees incurred by the journal.

  • Withdrawal or Retraction:

    • If an article is withdrawn or retracted after publication due to author misconduct or ethical breaches, no refund of the APC will be provided.

2. Subscription Fees

  • Digital Subscriptions:

    • Digital subscriptions are non-refundable after access has been granted.
    • If there is an issue with access to the digital content, please contact our support team within 14 days of purchase for assistance.

  • Print Subscriptions:

    • Refunds for print subscriptions are available within 30 days of the subscription start date, provided that no issues have been shipped. After the first issue has been shipped, refunds are not available.
    • If a subscriber wishes to cancel the subscription, they must do so within 30 days, and a partial refund may be issued for the remaining term, minus any shipping and handling fees.

3. Event Registration Fees

  • Conference or Workshop Fees:
    • Refunds for event registration fees are available up to [Insert Number] days before the event date, subject to a [Insert Percentage] cancellation fee.
    • No refunds will be issued for cancellations made less than [Insert Number] days before the event or for no-shows.

4. Processing Time

  • Refunds will be processed within 10-15 business days from the date of approval.
  • Refunds will be issued to the original payment method used for the transaction.